Senior HVAC Service Technician

Job highlights

Responsibilities

• Diagnose, repair, adjust, maintain and troubleshoot residential HVAC systems
• Identify and communicate options/recommendations to the customer when deemed necessary.
• Travel to each assigned service call in the North DFW service area within the designated call timeframe
• Work with the office team to ensure the schedule is maintained, delays are appropriately communicated to the customer, and reschedules are communicated to the dispatcher.
• Obtain the client’s signature for approval of work and payment
• Check-in with dispatcher/warehouse manager once the last job is completed.
• Coordinate with Warehouse Manager and Dispatcher if a part needs to be reordered and service call rescheduled for a later time/date
• Hand in any paperwork and physical payments on time
• Ensure the truck is stocked with frequently used parts at the start of each day or when necessary
• Answer all office calls/texts promptly as well as have an “on call” attitude when a day does not have pre-booked calls
• Build customer confidence in Air Repair Pros

Benefits

• Hourly pay of $35-45/hour
• Retirement plan with a 3% match
• Appreciation Pay each year (see attached photos for details)
• Health, vision, dental AND supplemental medical plans
• 401(k) matching
• Dental Insurance
• Health insurance
• Paid time off
• Referral program
• Vision insurance
• 8-hour shift

Qualifications

• 8+ years experience as an HVAC service technician/subcontractor
• Excellent diagnostic/troubleshooting skills
• Good analytical skills and attention to detail
• Excellent customer service/communication skills with a desire to exceed customer expectations
• Ability to work independently in a timely manner, making sure job is done the first time correctly
• Able to work an iPad – we are a paperless company, so scheduling, dispatching, invoicing, and payment is made through a company program called ServiceTitan.
• Well-groomed, neat appearance
• Valid driver’s license
• Work as part of our team to ensure customer satisfaction.
• Lives close to Frisco for commute time
• Frisco, TX 75036: Reliably commute or planning to relocate before starting work (Required)
• HVAC: 5 years (Required)

Full description

Air Repair Pros has been serving Frisco and surrounding cities since 1998. We seek a Senior HVAC Technician to join our incredible team, enjoying a great company culture, pay, benefits, and fun while serving customers! We are headquartered in Frisco, TX.

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