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Senior HVAC Service Technician

Job highlights

Responsibilities

  • Diagnose, repair, adjust, maintain and troubleshoot residential HVAC systems
  • Identify and communicate options/recommendations to the customer when deemed necessary.
  • Travel to each assigned service call in the North DFW service area within the designated call timeframe
  • Work with the office team to ensure the schedule is maintained, delays are appropriately communicated to the customer, and reschedules are communicated to the dispatcher.
  • Obtain the client’s signature for approval of work and payment
  • Check-in with dispatcher/warehouse manager once the last job is completed.
  • Coordinate with Warehouse Manager and Dispatcher if a part needs to be reordered and service call rescheduled for a later time/date
  • Hand in any paperwork and physical payments on time
  • Ensure the truck is stocked with frequently used parts at the start of each day or when necessary
  • Answer all office calls/texts promptly as well as have an “on call” attitude when a day does not have pre-booked calls
  • Build customer confidence in Air Repair Pros

Benefits

  • Hourly pay of $35-45/hour
  • Retirement plan with a 3% match
  • Appreciation Pay each year (see attached photos for details)
  • Health, vision, dental AND supplemental medical plans
  • 401(k) matching
  • Dental Insurance
  • Health insurance
  • Paid time off
  • Referral program
  • Vision insurance
  • 8-hour shift

Qualifications

  • 8+ years experience as an HVAC service technician/subcontractor
  • Excellent diagnostic/troubleshooting skills
  • Good analytical skills and attention to detail
  • Excellent customer service/communication skills with a desire to exceed customer expectations
  • Ability to work independently in a timely manner, making sure job is done the first time correctly
  • Able to work an iPad – we are a paperless company, so scheduling, dispatching, invoicing, and payment is made through a company program called ServiceTitan.
  • Well-groomed, neat appearance
  • Valid driver’s license
  • Work as part of our team to ensure customer satisfaction.
  • Lives close to Frisco for commute time
  • Frisco, TX 75036: Reliably commute or planning to relocate before starting work (Required)
  • HVAC: 5 years (Required)

Full description

Air Repair Pros has been serving Frisco and surrounding cities since 1998. We seek a Senior HVAC Technician to join our incredible team, enjoying a great company culture, pay, benefits, and fun while serving customers! We are headquartered in Frisco, TX.

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